Frequently Asked Questions

About Colgate Sensitive Pro-Relief Toothpaste

1. How do you open the cap?

The Colgate Sensitive Pro-Relief tube has a unique tamper evidence safety seal. To open this safety seal, use the top of the cap as shown in the enclosed leaflet. Make the top of the cap fit securely with the crown shape on the tube and twist the cap to break the seal open. #

2. How does the Colgate Sensitive Pro-Relief with Pro-Argin Technology provide instant relief?

Colgate Sensitive Pro Relief products instantly relieve sensitivity by physically plugging open dentin tubes, which helps block pain sensations from reaching the tooth nerves.

3. What is the unique combination of ingredients in the Colgate Sensitive Pro-Relief toothpaste?

The unique combination of ingredient of Colgate Sensitive Pro-Relief is arginine and the insoluble calcium compound, calcium carbonate.

4. What is Pro-Argin?

"Pro-Argin is Colgate's trademark name for the technology consisting of arginine and an insoluble calcium compound. In Colgate Sensitive Pro- Relief products, the insoluble calcium compound is calcium carbonate.

5. What is the source of your arginine? Natural or synthetic?

The arginine used for Colgate Sensitive Pro-Relief products is naturally derived from plants/vegetable sources.

6. How much arginine is in the Colgate Sensitive Pro-Relief toothpaste?

Arginine is present at 8% in the formula.

7. Are there any safety issues related to the direct application of toothpaste with fluoride and/or arginine?

There are no safety issues related to direct application of Colgate Sensitive Pro-Relief toothpaste when used as directed.

8. Does this toothpaste protect my teeth from cavities?

Yes, Colgate Sensitive Pro-Relief contains fluoride which effectively protects teeth from cavities. This protection is as good as standard fluoride toothpastes.

9. If a mouthwash is used after brushing with Colgate® Sensitive Pro-Relief™ will this counteract the benefits?

We are not aware of any common mouthwash ingredients that would counteract the efficacy of the product.

10. Can I use Colgate Sensitive Pro-Relief toothpaste every day?

Yes, it is recommended that you use Colgate Sensitive Pro-Relief toothpaste twice a day or as directed by a dentist for lasting relief.

11. Do I ever need to take a break from using it?

As Colgate Sensitive Pro-Relief toothpaste contains fluoride for every day cavity protection, there is no need to take a break from using it.

12. Does Colgate Sensitive Pro-Relief contain fluoride?

Yes, Colgate Sensitive Pro-Relief contains 1450ppm fluoride to provide cavity protection.

13. What makes Colgate Sensitive Pro-Relief different from most other sensitive toothpastes?

Most other sensitivity toothpastes contain potassium which primarily numbs the tooth nerve masking the pain of sensitivity. Potassium toothpastes take at least 2 weeks of use before significant sensitivity relief is delivered. Colgate Sensitive Pro-Relief effectively plugs and seals open dentine tubules, the cause of sensitivity. This prevents pain producing stimuli, such as heat and cold, from causing pain sensations. Colgate Sensitive Pro-Relief provides instant relief when directly applied with fingertip to a sensitive tooth and massaged for one minute. It provides lasting relief when you brush your teeth twice daily.

14. Does it have to be used with any special toothbrush?

No, but you might want to use a brush with soft bristles that is specially designed for sensitive teeth, like the Colgate 360° Sensitive Pro-Relief Toothbrush.

15. Is this product safe for infants and children?

Children typically do not experience hypersensitivity. Infants typically use toothpastes with a specially formulated lower level of fluoride than is present in Colgate Sensitive Pro-Relief. There is no reason to believe that Colgate Sensitive Pro-Relief cannot be used safely by older children.

16. What is the difference between Colgate Sensitive and Colgate Sensitive Pro-Relief toothpastes? How do I choose the best option for me?

Colgate Sensitive Pro-Relief toothpaste is a brand new product for the treatment of sensitive teeth. When applied directly, it offers instant sensitivity relief and with continuous use, long lasting sensitivity relief. While Colgate Sensitive Pro-Relief is a new way of treating sensitive teeth, we are also committed to providing consumers with a range of different offerings in the sensitive segment. We will continue to offer our other Colgate Sensitive toothpaste variants.

17. Whitening treatments sometimes make my teeth sensitive. Does this product work in this case?

At this stage, we do not have dedicated clinical studies measuring sensitivity relief in conjunction with whitening treatments. However, we have no reason to believe that Colgate Sensitive Pro-Relief toothpaste would not provide relief in these circumstances.