Frequently Asked Questions

The Colgate Sensitive Pro-Relief tube has a unique tamper evidence safety seal. To open this safety seal, use the top of the cap as shown in the enclosed leaflet. Make the top of the cap fit securely with the crown shape on the tube and twist the cap to break the seal open.

Colgate Sensitive Pro Relief products instantly relieve sensitivity by physically plugging open dentin tubes, which helps block pain sensations from reaching the tooth nerves.

The unique combination of ingredient of Colgate Sensitive Pro-Relief is arginine and the insoluble calcium compound, calcium carbonate.

"Pro-Argin is Colgate's trademark name for the technology consisting of arginine and an insoluble calcium compound. In Colgate Sensitive Pro- Relief products, the insoluble calcium compound is calcium carbonate.

The arginine used for Colgate Sensitive Pro-Relief products is naturally derived from plants/vegetable sources.

Arginine is present at 8% in the formula.

There are no safety issues related to direct application of Colgate Sensitive Pro-Relief toothpaste when used as directed.

Yes, Colgate Sensitive Pro-Relief contains fluoride which effectively protects teeth from cavities. This protection is as good as standard fluoride toothpastes.

We are not aware of any common mouthwash ingredients that would counteract the efficacy of the product.

Yes, it is recommended that you use Colgate Sensitive Pro-Relief toothpaste twice a day or as directed by a dentist for lasting relief.

As Colgate Sensitive Pro-Relief toothpaste contains fluoride for every day cavity protection, there is no need to take a break from using it.

Yes, Colgate Sensitive Pro-Relief contains 1450ppm fluoride to provide cavity protection.

Most other sensitivity toothpastes contain potassium which primarily numbs the tooth nerve masking the pain of sensitivity. Potassium toothpastes take at least 2 weeks of use before significant sensitivity relief is delivered. Colgate Sensitive Pro-Relief effectively plugs and seals open dentine tubules, the cause of sensitivity. This prevents pain producing stimuli, such as heat and cold, from causing pain sensations. Colgate Sensitive Pro-Relief provides instant relief when directly applied with fingertip to a sensitive tooth and massaged for one minute. It provides lasting relief when you brush your teeth twice daily.

No, but you might want to use a brush with soft bristles that is specially designed for sensitive teeth, like the Colgate 360° Sensitive Pro-Relief Toothbrush.

Children typically do not experience hypersensitivity. Infants typically use toothpastes with a specially formulated lower level of fluoride than is present in Colgate Sensitive Pro-Relief. There is no reason to believe that Colgate Sensitive Pro-Relief cannot be used safely by older children.

Colgate Sensitive Pro-Relief toothpaste is a brand new product for the treatment of sensitive teeth. When applied directly, it offers instant sensitivity relief and with continuous use, long lasting sensitivity relief. While Colgate Sensitive Pro-Relief is a new way of treating sensitive teeth, we are also committed to providing consumers with a range of different offerings in the sensitive segment. We will continue to offer our other Colgate Sensitive toothpaste variants.

At this stage, we do not have dedicated clinical studies measuring sensitivity relief in conjunction with whitening treatments. However, we have no reason to believe that Colgate Sensitive Pro-Relief toothpaste would not provide relief in these circumstances.